Login Start Free Trial
← Back to features
Feature

Trust Profile & Onboarding

Multi-step identity verification including email confirmation, mobile OTP, eKYC via Sumsub and Tesseract OCR, and MFA setup.

Start Free Trial Compare all features
TRUST LAYER Trust Profile & Onboarding Profile verified TRUST SCORE 98% SECURITY LAYER Audit ready MFA VERIFIED Email OTP ID MFA

Overview

Before any user can sign or notarise a document on DocuTrust, they complete a trust-building onboarding flow. This covers email and mobile verification, government ID upload with OCR extraction via Tesseract, facial liveness check via Sumsub, and MFA configuration. Trust scores are maintained and can be re-evaluated if suspicious activity is detected.

Key capabilities

  • Email and mobile OTP verification
  • Government ID upload with Tesseract OCR extraction
  • Facial liveness check via Sumsub
  • MFA setup (TOTP or SMS)
  • Continuous trust score monitoring

Common use cases

  • Onboarding signers who have never used the platform before
  • Re-verifying users after a long period of inactivity
  • Enforcing elevated identity checks for high-value documents
  • Compliance with BSP and SEC digital identity requirements

Explore other features

Secure Digital Signing

Collect legally binding electronic signatures on any document — with full audit trail, OTP verification, and PDF/A compliance.

Blockchain Verification

Every completed document hash is anchored to the Polygon blockchain — giving anyone a tamper-proof, independently verifiable record.

Multi-Signer Workflow

Define signing order, set approval chains, and track every signer's progress in real time — sequentially or in parallel.

Real-Time Tracking

Monitor every document's status from sent to fully signed — with live dashboards, push notifications, and a complete event timeline.

Audit Trail Logs

A complete, court-admissible history of every action — who signed, when, from which IP, and what they agreed to.

Smart Document Management

Organise, tag, version, and retrieve documents with intelligent folder structures — and find any file instantly by signer, date, or status.

Templates & Contacts

Create reusable document templates with pre-defined signer roles and drag-and-drop field placement — ready to send in seconds.

e-Notary Workflows

End-to-end notary request creation covering signer and witness management, video verification, and notarial certificate generation.

Notary / Attorney Portal

A dedicated portal for notaries and attorneys covering case management, calendar scheduling, client records, and credential management.

Verification & Compliance

Public-facing document and notary verification, PAdES-aligned signature compliance, and Philippine e-commerce law reporting.

Admin & Billing

Platform-wide dashboard covering user management, signing activity, attorney approvals, subscription plans, and system configuration.

Payments & Billing

GatewayHub webhook handling, public notary payment link generation, and itemised billing for notarial services.

PKI / Remote Signing

Full CSC API v2 pipeline with OAuth 2.0 credential authorization, SAD lifecycle, PAdES-LTV timestamp embedding, and SCEP/CMP support.